Privacy Policy
Last updated: June 2026
Introduction
Welcome to Achievo, operated by Saeeda Nishat ("Achievo", "we", "us", or "our").
Achievo is an educational achievement platform designed to help students track progress, earn achievements, participate in learning activities, and connect with schools, parents, and educators.
For the purposes of applicable data protection laws, Saeeda Nishat acts as the data controller of personal information processed through the Achievo platform.
By using Achievo, you agree to the practices described in this Privacy Policy.
Information We Collect
Account Information
When you create an account, we may collect:
- Full Name
- Email Address
- Phone Number
- Profile Picture (optional)
- School or Institution Name
- Country and Location Information
- Account Type (Student, Parent, Teacher, Administrator)
Educational Information
To provide platform features, we may collect:
- Academic Progress Data
- XP and Achievement Records
- Study Activity
- Quiz Results
- Attendance Information
- Learning Streaks
- School Rankings and Performance Data
Uploaded Content
Users may upload notes, documents, PDFs, assignments, study materials, and images. These files may be processed to provide AI-powered educational assistance.
Technical Information
We may automatically collect IP address, browser type, device information, operating system, pages visited, session duration, and usage analytics.
How We Use Information
We use collected information to:
- Provide platform services and manage user accounts
- Track progress, achievements, and generate rankings
- Provide AI-powered tutoring features
- Process payments and subscriptions (via our payment processor)
- Communicate important updates
- Improve platform security and performance
Legal Basis for Processing
Where applicable data protection law (such as the UK GDPR or EU GDPR) applies, we rely on the following legal bases for processing personal information:
- Performance of a contract — to provide the Achievo service you signed up for, including account management, learning features, and order fulfilment.
- Legitimate interests — to secure the platform, prevent fraud and abuse, improve our services, and communicate with users about their account.
- Consent — where you have given consent, for example to receive optional marketing communications or to use non-essential cookies. You may withdraw consent at any time.
- Legal obligation — to comply with applicable laws, tax requirements, and lawful requests from authorities.
AI Features
Achievo may use artificial intelligence technologies to answer educational questions, generate quizzes and flashcards, create study plans, and analyze uploaded materials. Uploaded content may be processed by trusted AI providers to generate responses. We do not use student content to publicly identify or advertise individual users.
Data Sharing
We do not sell personal information. We may share information with:
Educational Institutions
Schools using Achievo may access information related to their enrolled students.
Merchant of Record — Paddle
Paddle.com Market Limited ("Paddle") acts as the Merchant of Record for all purchases made through Achievo. This means that when you purchase a subscription or other paid service, Paddle — not Saeeda Nishat — is the seller of record on your invoice and is responsible for processing payments, charging applicable sales tax/VAT, issuing invoices, and handling refund and chargeback requests.
To enable this, we share the personal data necessary to process your order with Paddle (such as your name, email address, billing address, and order details). Paddle processes this information as an independent controller for payment, tax compliance, fraud prevention, and invoicing purposes, in accordance with its own privacy policy at https://www.paddle.com/legal/privacy.
Service Providers
We may use trusted third-party providers for hosting, authentication, analytics, and AI processing. These providers are only given access necessary to perform their services.
Legal Requirements
We may disclose information when required by law or to protect the safety and security of users and the platform.
International Transfers
Personal data may be transferred to and processed in countries outside your country of residence, including by our service providers and by Paddle. Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions to protect international transfers.
Data Security
We take reasonable measures to protect user information, including secure authentication, encrypted connections (HTTPS), access controls, database security, and regular monitoring. While we strive to protect information, no system can guarantee absolute security.
Student Privacy
Achievo is designed for educational use. Students under the age required by local laws should use the platform with the permission of a parent, guardian, or educational institution where applicable. Parents and schools may request access to relevant student information as permitted by applicable laws.
Cookies and Analytics
We may use cookies and similar technologies to remember preferences, improve user experience, analyze website traffic, and maintain platform functionality. Users may manage cookie settings through their browser.
Data Retention
We retain information only as long as necessary to provide services, maintain records, meet legal obligations, and improve platform functionality. Users may request deletion of their account and associated personal information.
User Rights
Depending on your location, you may have the right to:
- Access your information
- Correct inaccurate information
- Request deletion of data
- Request data portability
- Object to or restrict processing
- Withdraw consent where applicable
- Lodge a complaint with your local data protection authority
Requests can be submitted through our contact channels below.
Third-Party Services
Achievo may contain links or integrations with third-party services. We are not responsible for the privacy practices of external services. Users should review the privacy policies of those providers separately.
Changes To This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the platform after changes indicates acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Saeeda Nishat (Achievo) Email: support@achievo.app Website: achievo.app
For questions specifically related to payments, billing, refunds, or invoices, please contact our Merchant of Record, Paddle, at https://paddle.net.
By using Achievo, you acknowledge that you have read and understood this Privacy Policy.